Good supervision allows time for youth workers to bring up questions or issues they are struggling with on the job. By providing a safe, helpful atmosphere, supervisors can develop the trust that allows that to happen.
Developing trust is important in the supervision relationship. But it can be tricky. Supervisors need to be understanding, and approachable, yet they often need to correct behavior or offer constructive criticism. This feedback will be more readily accepted if offered within the boundaries of a fair and supportive supervisory relationship.
Support is important: otherwise, supervisors run the risk of having employees who are afraid of them. If this happens, youth workers will be hesitant to take risks or offer new ideas. Worse, they may withhold important information. Strong supervisors know how to both teach and support at the same time.Always start off an evaluation process by recognizing the youth worker’s strengths. This will set a positive tone for the rest of the evaluation, as well as helping the employee relax. Everyone likes to hear about what they are doing well, and it makes them more receptive to hearing any constructive criticism
When weaknesses need to be addressed, try to provide a few examples so that employees can clearly grasp the point being made. Keep areas for improvement to two or three. This will keep the youth worker from being overwhelmed or discouraged. Also, help provide solids plans or ideas about how the worker can grow in those areas.
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